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DR. ELISHIBA MUTHONI MURIGI

dr-elishiba-september-2016

Position: School Examination Coordinator
Department: Business Administration
Contact Address: P.O. Box 43844 , 00100 Nairobi

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I hold a Doctor of Philosophy in Business Administration Marketing.I also hold a Masters degree in Strategic Management & Marketing, a BA (Hons Degree) in Business Studies and Sociology. I also hold other professional credentials in Marketing, Customer Relationship Management, accounts administration & profitability skills and Diploma in computing. I am also skilled and experienced in Strategy Development, Business Management and Customer Service Management. My skills include high proficiency in information analysis, communication skills both verbal and written, negotiation skills, interpersonal skills and change management skills.

I have worked with various Government agencies and private companies with a mandate to develop their marketing programmes locally and internationally. I have also been instrumental in the development of various strategic plans and implementation of the same. Im currently the Patron Marketing Students Association, Kenyatta University where I continually mentor and develop marketing professionals.


Area of Specialization

Customer Service,Partnership Development, Strategic Management, Marketing Research, Public Relations,New Market Identification, Total Quality Management

Significant Achievements/Awards

  • September 2011 to date: Lecturer , Kenyatta University
  • February 2011: Conducted professional seminars to lecturers and students of three universities in Cameroon
  • May 2010: Established strategic linkages with ten (10) universities in Tanzania for the purposes of promoting the qualifications of KASNEB.
  • August 2009: Developed a concept paper and Memorandum of Understanding (MOU) for the establishment of KASNEB in Kigali Institute of Management, Rwanda.
  • April 2009: Developed the Strategic Marketing Plan for the years 2009-2012 for KASNEB.
  • November 2008: Working with a high performing team on the Government of Southern Sudan (GOSS) capacity-building project on the establishment of KASNEB in Juba, Southern Sudan in collaboration with the University of Juba.
  • July 2006: Developed and implemented the Eastern Africa marketing promotion optimal mix for KASNEB examinations.
  • Dec 2003- Feb 2004: Participated in the formulation and implementation of prudent Customer Service System called RESOLVE through use of the Account Management Concept.
  • Jan 2002- Dec 2003: Developed Procedures Operations Manual for Barclays Banks’ of Kenya Limited new products namely; Bank direct, Pay direct and Direct debit.


Consultancy work done

June 2014-Harleys Limited-MSK- Developmet of Marketing Plans
May 2015-Simlaw Seeds Co Limited : Trained staff on Customer Care and Strategic Plan Mid Term Review
July 2015- Laikipia County Government : Trained the staff on Market Research and Strategic Planning

Member

Marketing Society of Kenya

 

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Last Updated on Friday, 16 September 2016 14:47

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